May 11, 2018 | Kayla Christianson
Another week, another showcase of technology that would be super cool to use in our day-to-day lives. Let’s get down to what happened this week in commerce and technology news. This post is curated to help tune-out some of that noise and turn it into information that matters.
WHAT'S GOING ON IN COMMERCE THIS WEEK?
Google demonstrates the next evolution of voice interfaces
Google unveiled an incredible demonstration of their voice assistant making phone calls on behalf of the user to book reservations. The quality of interaction will set your head spinning with the potential implications for user experience design.
B2B ECOMMERCE IS GAINING POPULARITY
Ecommerce is still an area of growth in B2B, and brands are still pushing into the space. Last year, Forrester projected a growth rate of 7.5% in U.S. B2B ecommerce sales in the next 4 years. This year, BigCommerce produced a survey that showed a similar sentiment among B2B Merchants.
WALMART’S GROCERY DELIVERY PARTNERSHIPS WITH UBER AND LYFT HAVE ENDED
Walmart is determined to have a large ecommerce presence, as seen by their purchase of Flipkart and their "somewhat Amazon obsessed" attitude, and of course their goal to take over online grocery. This news could prove to be a potential setback on what they want to accomplish. According to a source, the two business models just didn’t work well together. But that doesn’t mean that there will be any interruptions, with other delivery companies still working for Walmart.
CHINA’S ZTE HAS CEASED MAJOR OPERATING ACTIVITIES
The brewing trade war between the US and China is already beginning to have an impact on international businesses, with the Chinese cellular manufacturer ZTE seeing their supply chain crippled to a degree that operations have ceased. While ZTE’s issues with the US Department of Commerce have been ongoing for some time and relate to unrelated sanctions violations, the event highlights the very real dangers to businesses as the two nations go head to head on trade policy.
SEARS SHARES SOAR UP AS MUCH AS 22% DUE TO TIRE-SERVICE DEAL WITH AMAZON
The deal is an extension of their relationship with Amazon. A full-service tire installation for orders from all tire brands on Amazon has increased Sears’ value on the market. It’ll be starting in the next few weeks in 47 Sears Auto Centers in 8 cities, with the service slowly rolling out to the other 400 centers in the U.S. at a later date.
WHAT'S HAPPENING AT SMITH THIS WEEK
Join us at SAP’s Sapphire NOW from June 5-7 in Orlando, FL
We’re excited for three days of insights and connecting with friends new and old in Orlando. The private Justin Timberlake concert is a nice bonus. If you’re going to be there, we’d love to connect. Reach out to meet here.
Get to market faster on SAP Hybris with SMITH’s Rapid Foundation
SMITH’s unique methodology and toolset maximizes the power of SAP Hybris while minimizing time-to-market and decreasing cost. Learn how we do it by downloading our overview here.
If you’d like to discuss these topics further, SMITH can help.
Whether you’re exploring an evolution in your approach to selling by moving to pure ecommerce or a hybrid approach, looking for an edge in operations optimization with augmented reality, or ready to deploy intelligent replenishment for your customers, we can help.