Insights

Recent Articles

Insights
Can We Detect if Love is Truly in the Air?

It's Valentine’s Day, and we might reasonably expect as much emotion today as any other. Some of it is good, some bad, some euphoric, some painful. One technology that is rapidly building an uncomfortably exciting foundation is one that might help us detect all these emotions: Emotion Sensing.

02/14/2018
Insights
The Future Consequences of Amazon Go

The implementation of tech in a store isn’t anything new, but there’s something to be said where people stand out in line for a store that’s about convenience and a robot getting fired for scaring away customers at a grocery store instead of being helpful.

01/29/2018
Insights
SMITH's Top Nine Posts of 2017

2017 was a big year for us here at SMITH. Now that we're in 2018, let's take a look back at what articles were viewed the most last year.

01/15/2018
Insights
Future Commerce and the Internet of Value

As e-Commerce evolves and transforms our online experiences and future commerce, the issues of trust, security, transparency, coherence, and cost-effectiveness are challenges that remain prominent. 

12/18/2017
Insights
SMITH Labs Interviewed by Techopia

Just back from a really fun interview with the nice folks at Ottawa Business Journal's Techopia series.  My colleague Ryan Valley and I met with Carlo Lombard to talk about what's new at SMITH, especially the work that we have been doing in emerging technologies.  

10/26/2017
Insights
SAP Hybris Commerce Makes Flying Better

As customer experience-obsessed frequent fliers, we love anything that helps airlines deliver amazing travel experiences. 

 

09/27/2017
Insights
A Google ARCore App in 24 Hours and the Coming AR Boom

With our summer boat cruise this week, we decided to build an app for it 24 hours with Google's ARCore. 

09/01/2017
Insights
Finding Totality - Monday, August 21, 2017

Our Human Resources mastermind in Seattle, Jennifer Pempe, shares her plans for Monday's historic solar eclipse, and a reminder to make sure you take a few minutes away from work to head outside and (safely) check it out.

08/21/2017
Insights
Can you out-Amazon Amazon in Grocery? Download the Report

The acquisition of Whole Foods by Amazon is just one of many indicators that the grocery aisle is about to change dramatically. Download SMITH's POV on managing successful transformation.

06/17/2017

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