It's Valentine’s Day, and we might reasonably expect as much emotion today as any other. Some of it is good, some bad, some euphoric, some painful. One technology that is rapidly building an uncomfortably exciting foundation is one that might help us detect all these emotions: Emotion Sensing.
The implementation of tech in a store isn’t anything new, but there’s something to be said where people stand out in line for a store that’s about convenience and a robot getting fired for scaring away customers at a grocery store instead of being helpful.
2017 was a big year for us here at SMITH. Now that we're in 2018, let's take a look back at what articles were viewed the most last year.
As e-Commerce evolves and transforms our online experiences and future commerce, the issues of trust, security, transparency, coherence, and cost-effectiveness are challenges that remain prominent.
Just back from a really fun interview with the nice folks at Ottawa Business Journal's Techopia series. My colleague Ryan Valley and I met with Carlo Lombard to talk about what's new at SMITH, especially the work that we have been doing in emerging technologies.
As customer experience-obsessed frequent fliers, we love anything that helps airlines deliver amazing travel experiences.
With our summer boat cruise this week, we decided to build an app for it 24 hours with Google's ARCore.
Our Human Resources mastermind in Seattle, Jennifer Pempe, shares her plans for Monday's historic solar eclipse, and a reminder to make sure you take a few minutes away from work to head outside and (safely) check it out.
The acquisition of Whole Foods by Amazon is just one of many indicators that the grocery aisle is about to change dramatically. Download SMITH's POV on managing successful transformation.