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Insights

Can you out-Amazon Amazon in Grocery? Download the Report

The acquisition of Whole Foods by Amazon is just one of many indicators that the grocery aisle is about to change dramatically. Download SMITH's POV on managing successful transformation.
June-17-17
Point of View

Digital Transformation in the Grocery Aisle

Can you out Amazon Amazon in Grocery? As 1/4 of US shoppers do some grocery shopping online, and CPG's begin to test the direct-to-consumer waters, the time for digital transformation has arrived.
June-16-17
Insights

Grammar Snack #27: The Write Stuff

Are you procrastinating on a writing task as you read this? SMITH's Senior Editor Joe Ehrbar provides advice on how to silence your inner analyst and get the words flowing. 
June-14-17
Insights

How to Rescue a Sitecore Upgrade Gone Wrong

Platform upgrades can be complex, but there's one secret solution that often saves the day.
June-14-17
Insights

AI and Contextual Commerce: Better Tools for Guided Selling

AI is upping the ante in delivering personalization and targeted content, but guided selling has stayed relatively unchanged. Here's how IBM's Watson can begin to change that. 
June-13-17
Insights

Gatineau’s SMITH expanding local operations in midst of Ottawa e-commerce buzz

The Ottawa Business Journal recently interviewed SMITH's COO Fab Di Carlantonio about our recent growth. Read the article here.
June-01-17
Insights

Micro-Moments in Travel Journeys: Part 2 - Creating Delight

As travel providers seek to deliver frictionless experiences, we explore how brands can win by creating moments of delight at various stages of the travel journey.
May-28-17
Insights

Caffeinated Commerce - Episode 3: Testing Conversational User Interfaces

Testing an interface where the user has clear direction through menus and buttons, like in a website or app, is relatively straightforward. With the potential for any user input through voice interface, interaction becomes more complex.
May-17-17
News

New CTO and SAP Hybris Leaders Add to 40% Growth at SMITH

CTO, VP Commerce & Content Consulting, and VP SAP Hybris & Adobe Practice join Executive Team.
May-15-17